Privacy Policy

Last updated: January 1, 2026

Introduction

RoofLeadsHQ ("we," "us," or "our") operates the website roofleadshq.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

We may collect the following personal information when you use our quote request forms or contact us:

  • Full name
  • Email address
  • Phone number
  • ZIP code / mailing address
  • Property type and roofing project details
  • Project timeline and preferences

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URLs and pages visited
  • Time and date of visits
  • Clickstream data

How We Use Your Information

We use the information we collect for the following purposes:

  • Matching you with contractors: To connect you with licensed, insured roofing professionals in your area who can provide quotes for your project.
  • Communication: To respond to your inquiries, send service-related notifications, and provide customer support.
  • Improvement: To analyze how our Site is used and improve our services, content, and user experience.
  • Marketing: With your consent, to send you information about roofing tips, guides, and related services.
  • Legal compliance: To comply with applicable laws and regulations.

TCPA Compliance — Telephone Consumer Protection Act

By submitting your phone number through our quote request forms, you provide your express written consent under the Telephone Consumer Protection Act (TCPA) to receive:

  • Phone calls (including calls made using an automatic telephone dialing system or prerecorded voice) from RoofLeadsHQ and/or our contractor partners regarding your roofing project.
  • Text messages (SMS/MMS) related to your quote request and roofing services.

Your consent is not a condition of purchasing any goods or services. You may revoke your consent at any time by contacting us at the information provided below or by replying STOP to any text message. Standard message and data rates may apply. Message frequency varies.

We will not share your phone number with more than four (4) roofing contractors per request unless you specifically authorize additional sharing.

How We Share Your Information

We may share your personal information in the following circumstances:

  • With roofing contractors: When you request quotes, we share your project details and contact information with matched contractors so they can provide estimates.
  • With service partners: We may share information with lead generation partners (such as Modernize, Service Direct, or similar platforms) to facilitate contractor matching.
  • For legal reasons: If required by law, regulation, legal process, or governmental request.
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our Site. This may include:

  • Essential cookies: Required for Site functionality.
  • Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
  • Advertising cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information, subject to legal exceptions.
  • Opt-out: Opt out of marketing communications at any time.
  • Do Not Sell (California residents): We do not sell personal information. California residents may exercise their rights under the CCPA by contacting us.

Third-Party Links

Our Site may contain links to third-party websites, including contractor websites, industry resources, and affiliate partners. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

RoofLeadsHQ
Email: privacy@roofleadshq.com
Website: roofleadshq.com